Ross is an engaging and experienced trainer. He has been designing and conducting training courses on applying Quality, Safety and Productivity to this industry, both in construction and in maintenance since 1995.
Ross has experience providing training to large groups of up to 200 people as well as facilitating small workshop sized sessions and one-to-one mentoring programs. Ross has developed numerous tools which he implements in his training programs and can provide both “out of the box” training programs or fully customised programs tailored to each projects’ specifications.
Alignment training is an important first step in achieving outstanding results in productivity, safety and quality.
A team cannot be successful if it has divided loyalties or divided goals.
Alignment training is designed to align the team around Vision, Values and Behaviours and to develop aligned goals.
Soft Skills training sessions focus on four specific connected areas.
If I:
Soft Skills training can also be extended to specific tools including three paradigms (mental maps) that turn the steps above into reality. They are:
The very first “Quality Management Principle” listed in ISO 9000 is leadership. Ross’ experience in the industry has demonstrated that leadership is the key determinant of success; not processes, not techniques or scientific management but energised leaders who can inspire their people to make things happen.
Ross’ leadership training is designed to create energised leaders who inspire their people to achieve outstanding results in productivity, safety and quality. Ross’ leadership training draws on the following materials:
Ross’ management training draws on the following management tools:
Experience in the civil construction industry demonstrates over and over that aligned and integrated teams outperform their nearest competitors by every major measure. The organisational effectiveness that derives from alignment is a significant competitive advantage.
Ross’ teamwork training is designed to help build teams that achieve outstanding results. In conducting teamwork training Ross draws on a number of tools including:
The link between outstanding performance, well functioning teams and successful leadership is so significant that developing a high performance culture is of critical importance to significant construction projects.
Ross has designed the “Developing a Project Culture” training program specifically for significant construction projects. It is an all encompassing training program drawing on Ross’ decades of experience in the civil construction industry and addressing leadership, teamwork, alignment, management and emotional intelligence. It has been successfully utilised on several hundred million dollar plus construction projects resulting in project teams that have achieved outstanding results in quality, safety and productivity.